Asda is rolling out ‘Quieter Hour’ and training more colleagues to better serve customers with additional needs. The new ‘Quieter Hour’ in our stores will last between 2-3pm Monday to Thursday and will see reduced noise levels in our stores to make visits more accessible for customers with additional needs.

The Asda Store Locator is also being updated to provide better accessibility information in each one of our stores, including information about changing places bathroom facilities, braille guns and hearing loops which are available in a number of stores across the country.