When Charlie became frustrated wearing the soft band that allowed him to use his Baha, mum Tina supported his choice to have an operation so he could use the hearing aid without it. The effect was immediate when Charlie, then five, first tried a bone conduction hearing aid, commonly referred to as a Baha. “I can hear in two ears!” he excitedly told mum Tina, whose eyes filled with tears. In that moment, she knew a Baha was right for her son.

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